FAQS
I’ve Got the Answers!
Where are you located?
I am a cottage bakery located in sunny Jacksonville, Florida. I welcome orders from all over the extended metro area.
Where are you located?
Ohana Party Company is a licensed cottage bakery proudly offering custom cookie delivery throughout the greater Jacksonville, FL metro area. We regularly serve clients across Mandarin, Southside, San Marco, Riverside, Avondale, Ortega, Ponte Vedra, St. Augustine, Nocatee, Yulee and the Jacksonville Beaches. Delivery is FREE in the metro Jacksonville, Florida area to make sure that the cookie order for your event is stress free!
Do you ship cookies?
Please contact me for any concerns or inquiries on shipping. Bear in mind these are fragile items so all measures to prevent damage will be done but I cannot control how a package is handled by the shipping carrier. Absolute refrain from breakage is not guaranteed, so consider pick up or meet up to allow for quick and safe delivery. Shipping is only available to the USA.
Do you offer gluten or allergy friendly items?
I do not offer any gluten free bakery items at this time. All items are in a cottage kitchen with nuts, wheat, dairy and egg ingredients present so avoiding cross contamination is not 100% possible.
What are your ingredients?
A full list of ingredients can be found here.
How is pricing determined?
Prices are set by complexity of design, size of cookie and the amount of different colors utilized.
Are custom corporate logo cookies available?
Absolutely YES! Custom corporate logo cookies are available with free delivery to the Jacksonville, Florida area to make your event planning as easy as possible. Contact me today to get your custom cookie order started!
Other details...
All items are made in a smoke free home environment following strict sanitary practices as required by Florida cottage law. Cookies are individually wrapped for freshness, packaging and transport. You may choose to leave them in the individual packages for sanitary measures at your event or open to arrange on a party tray.
Return Policy
Due to the nature of these custom made and individually baked food items, no returns or exchanges are possible. I appreciate your understanding on this matter.
